Frequently Asked Questions
🚖 Riders
How do I book a taxi?
Book through the Yella Taxi website or app by entering your pickup and destination.
Can I see the fare before booking?
Yes, an estimated fare is shown before confirmation.
What payment methods are available?
Cash and selected digital payment options are supported.
Can I cancel a ride?
Yes, rides can be cancelled before pickup. Charges may apply in some cases.
🚕 Drivers
How do I become a Yella Taxi driver?
Register on our website and submit your required documents.
What documents are required?
Driving license, vehicle registration, insurance, and valid ID.
Can I choose my working hours?
Yes, drivers work flexibly and control their availability.
How do drivers get paid?
Earnings are paid based on completed trips as per Yella Taxi policy.
🔒 Support & Safety
Is my data safe?
Yes, Yella Taxi protects all user information under our privacy policy.
How do I contact support?
Visit the Contact Us page for help with bookings or payments.